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The Evolving Management of HR In A Recovering Society

The pandemic has severely disrupted the global economy and businesses, with HR at the heart of it all. As organisations slowly recover, HR is even more essential in this stage.

There are endless worries when it comes to envisioning the role and the future impacts HR will bring post-pandemic. One thing we all can be sure of is that the pandemic’s innate effect on the economy has emphasised the need to adapt and remain resilient in the market. It also sped up the need to move towards a digitised economy and highlighted the need for HR in the new normal. As we look into the redefinition of HR in this article, we will share the three evolving priorities: Human-centric culture, adaptable organisational structures, and prioritising employees’ well-being.

Human-centric culture

As corporations adopt a more hybrid work arrangement, re-focusing work culture will become a key priority for HR departments. Employees will have fewer social interactions. At the same time, hybrid work models allow organisations the flexibility of choosing to either work in the office or remotely. The transition results in the dynamics of the established work culture.

The HR department can help their corporation organise check-ins with staff regarding work, emotional support, or social interactions. The need to be deliberate in encouraging open conversation and implementing communication channels within the organisation allows departments of every level to continue working together and be informed about various concerns. Organisations must make an effort to ensure that no matter whether their employees are working remotely or in the office, their core values are not forgotten and that their staff are at the priority of every decision made.

Adaptable organisational structures

The transition to a hybrid work structure still needs the assurance of efficiency and productivity. HR needs to support the organisation in restructuring organisational and job roles in order to accommodate the new normal. This means the need to have adaptable organisational structures that promote flexibility and adapt to any future uncertainties.

HR also plays an integral role in empowering existing employees in their career journey. With major transitions in work structure, it also means that many employees will be redeployed to departments that need help. This also means that there needs to be training and equipping of necessary skills for the new roles. The need for employees with transferable skills to implement them on a broader scale will also increase as society moves forward.

Additionally, organisations must also start looking into flexible working arrangements such as flexible hours to allow their employees to maintain an excellent work-life balance, which will lead to satisfied workers, resulting in increased productivity and efficiency.

Prioritising employees’ well-being

To ensure a successful hybrid organisational structure, HR must ensure employees’ safety and well-being, especially in the office. This includes physical well-being in addition to emotional and mental well-being. Necessary measures such as social distancing and sensor-based technologies throughout the office space to reduce unnecessary contact can be implemented to allow staff to work in the office with peace of mind. As mentioned earlier, specific organisations might need to restructure some roles. HR can take the lead in offering assistance and counselling to those who might be displaced.


All in all, HR should help every employee, both past and present, establish an around the clock safe working environment that prioritises them. And to do that, specific roles that need not require much staffing can be outsourced or even automated. HR tools such as Kayaroll can help with that. With our HR payroll software, you can shift your priorities to your employees or colleagues. As one of the best payroll software in Singapore, we help your organisation manage payroll related matters such as payslips, leave, and CPF. To find out more about us, do visit